COVID-19

The Club Pine Rivers Promise

The Queensland Club Industry has an outstanding track record in being able to provide facilities that are safe and hygienic. From the boarder to the cape, Queensland Clubs have been supporting their local communities successfully for many years.

Club Pine Rivers has a proud history and for more than 70 years has been able to provide staff and members of its local community with facilities that are safe, clean and hygienic. Since the COVID-19 Pandemic, we understand that these practices need to be raised to an even higher level to ensure everyone’s safety, team members and guests included, whilst visiting our venue.

As we prepare to welcome you back into our Bars, Dining Areas and Gaming Room, let’s make the following promises to each other:

 

OUR PROMISE TO YOU

  • We will continue to be a leader in safe sanitation practices with all team members certified in the Queensland Health Infection Control Training with this course being added to the existing Staff Induction process for all new Club Pine Rivers Team Members.

  • All staff will pass a health check or complete a health survey prior to each shift.

  • All indoor and outdoor seating options will comply with the appropriate social distancing guidelines.

  • Hand sanitizer or hand washing stations will be available upon entry and exit as well as throughout the venue for your convenience.

  • We will clean and sanitize common areas regularly with designated staff responsible for maintaining these standards during service periods.

  • All tables and chairs will be cleaned and sanitized regularly on a rostered rotational basis.

  • Place settings, utensils, menus, glasses and condiments will either be single-use or will be cleaned and sanitized after every use. New & improved cleaning schedules digitalized & enforced with repercussions more severe than previously.

  • We will post the Club Pine Rivers Promise at our entrances so everyone understands the steps we must all take to keep our communities safe.


YOUR PROMISE TO US

  • If you have been exposed to COVID-19 recently or have symptoms of COVID-19 (including a fever, cough, or shortness of breath), please help us keep everyone safe by staying away from the Club until you are 100% well again. When you return to good health, we will happily welcome you back.

  • If you have underlying heath conditions or are otherwise concerned about contracting COVID-19, please seek advice from your personal medical practitioner before patronizing the Club. Our team members, as awesome as they are, are not medically trained so therefore cannot provide you with such information.

  • If you have any questions about Club Pine Rivers Promise, please ask to speak with one of our trained managers who will be happy to assist you.

  • Like you, all these COVID-19 Rules and Regulations are new to us to. Please be patient with us as we to learn the new ‘Normal’ with you.

 

What we want to do is to provide you with the best level of fun, food and entertainment as we have done in the past but now also ensuring that at all times, it is also safe & hygienic. We are looking forward to seeing you back to the Club and look ahead, with your help, to adopting a new level of normal.

Hope to see you soon, we have missed you.

Certificate for Sanitisation- Pine River